PLEASE READ THE FOLLOWING TERMS
OF USE AND DISCLAIMER CAREFULLY BEFORE USING THIS WEB SITE (this "SITE").
you may not use this site.
Buyacandle.com reserves the right,
such modifications, alterations, or updates.
All site design, text, graphics, interfaces, and the selection and arrangements thereof
are (c) 1999-2012 Buyacandle.com ALL RIGHTS RESERVED. Permission is granted to electronically
copy and to print hard copy portions of this site for the sole purpose of placing an order
with Buyacandle.com or using this site as a shopping resource. Any other use of materials
on this site, including reproduction for purposes other than those noted above,
modification, distribution, or republication, without prior written permission of
Buyacandle.com is strictly prohibited.
All trademarks, service marks, and trade names (collectively the "Marks") are
proprietary to Buyacandle.com or other respective owners that have granted Buyacandle.com
the right and or license to use such Marks.
THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS CONTAINED IN THIS SITE, INCLUDING,
WITHOUT LIMITATION, TEXT, GRAPHICS, AND LINKS, ARE PROVIDED ON AN "AS IS" BASIS
WITH NO WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BUYACANDLE.COM DISCLAIMS ALL
REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION,
SERVICES, PRODUCTS, AND MATERIALS, INCLUDING BUT NOT LIMITED TO WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT, FREEDOM FROM
COMPUTER VIRUS, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF
PERFORMANCE. IN ADDITION, BUYACANDLE.COM DOES NOT REPRESENT OR WARRANT THAT THE
INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT. Price and
availability information is subject to change without notice.
Buyacandle.com is not responsible for costs incurred due to errors made in
shipping or billing addresses. If a bill-to or ship-to address error
is made by the customer, the customer shall be liable to pay to correct said
error. This means, but is not limited to, parcels that are returned to
us because they were undeliverable shall incur the full shipping costs to be
borne by the customer. Please double check the address information you
give with your order. Customer agrees to compensate Buyacandle.com for all
shipping costs as a result of refused orders.
The receipt of an e-mail order confirmation does not constitute the acceptance of an order
or a confirmation of an offer to sell. Buyacandle.com reserves the right, without prior
notification, to limit the order quantity on any item and/or refuse service to any
customer. Verification of information may be required prior to the acceptance of any
Returns and Exchanges
Making sure you are happy with your purchase is very important to us!
All returns must be made within 30 (THIRTY) days of receipt. After 30
(THIRTY) Days the sale shall be final. All returns must be assigned an
RMA Number. You can obtain an RMA number by emailing us or calling us.
We are not able to accept returns without an RMA number. Any returns
sent to us must be shipped back with adequate insurance to cover the
entire contents of each parcel. Normally carriers like UPS and
FedEx will insure a parcel for up to $100 by default. Often,
Buyacandle.com will ship above $100 in a single parcel. You must
purchase additional insurance if you wish to be covered in the event of loss
or damage for any parcels retuned to us. If you have any questions about
returning candles please ask before you ship them back. By purchasing
from our site you agree that all sales shall be final after 30 (THIRTY)
days. In addition, you agree that any returned candles must be
returned undamaged and that you will only receive credit for undamaged
candles returned to us within the 30 (THIRTY) day period.
We take extreme precautions to
ensure that orders are carefully packed and leave our warehouse in perfect
condition. When you receive your order, please examine the merchandise
immediately for any damage. If you do have any item(s) that are damaged,
please contact us right away so that we can file a claim with the carrier.
It is very important that you also save the box and all packaging material
that the damaged item(s) were shipped in for inspection by the carrier.
Failure to do this could result in the carrier denying the claim. You must
contact us within 7 days of receipt of your order about any damaged item(s)
in your shipment.
Viewing Colors On A Computer
By now you probably
already know how important it is to us that you are happy with your purchase
from Buyacandle.com. There are some pretty important things we would like
you to know about how the same color can look different on different
computers. In addition, we'd like to explain other issues as far as color
Let's talk about the computer part first. When you consider the many
different monitors, video cards, and other system configurations, it is easy
to understand how all the confusion starts. At Buyacandle.com we've tried
to take every precaution possible to insure that the color you are looking
at is a true representation of what you will receive. So please, keep this
in mind when you place your order. If you have any questions, please do not
hesitate to contact us.
Next, let's talk about the simple human characteristics. As you know, our
candles are made by hand. These candles are often made in batches to
maintain the high quality that we insist on. The thing to keep in mind here
is that batches may vary very slightly from batch to batch. If this
small batch difference can not be tolerated, please contact us
here so we can make proper
arrangements for your order to be as you wish.
And finally, let's talk about
beeswax. Beeswax is a natural product that starts out as a dark golden
yellow color. It then often goes through a bleaching process to make it as
close to white as possible before it is dyed a certain color. The important
thing to keep in mind is that since each batch varies by original color (due
to climate or diet) there may be differences in shades of color. Again, if
this a concern, please contact us
here, so we can make proper
arrangements for your order to be as you wish.
That's it! We can't stress
it enough - we want you to be happy with your purchase! So remember, if
there is anything we can do, please do not hesitate to contact us.
Another great idea is to take advantage of our FREE COLOR MATCHING service!
Simply email or call us for more information.
Limitation on Liability
IN NO EVENT SHALL BUYACANDLE.COM BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE,
INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER, EVEN IF
BUYACANDLE.COM HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN
AN ACTION UNDER CONTRACT, NEGLIGENCE, OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION
WITH THE USE, INABILITY TO USE, OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS, AND
MATERIALS AVAILABLE FROM THIS SITE. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY
FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. BECAUSE SOME JURISDICTIONS DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF
LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO
This site may contain links to other sites on the Internet that are owned and operated by
third party vendors and other third parties (the "External Sites"). You
acknowledge that Buyacandle.com is not responsible for the availability of, or the content
located on or through, any External Site. You should contact the site administrator or
Webmaster for those External Sites if you have any concerns regarding such links or the
content located on such External Sites.
Safety and Awareness Notification
You are hereby notified that candles must never be left burning unattended.
Unattended candles can cause serious personal and real property damage and even
death. Candles must always be utilized in a safe manner. Protect heat
sensitive surfaces by placing candles on an appropriate receptacle. Avoid burning
candles in drafts. Always keep all candles away from children. Always keep
candles free of foreign objects such as matches and wick trimmings. Do not place
candles near combustible materials. Never extinguish burning candles and/or ignited
wax by blowing on flame or pouring on any liquid. Smother flames only. Never
move burning candles. Candles are not a toy. Take notice of any instructions
provided by manufacturer.